Webcast: KPMG's Sourcing Advisory 1Q 2013 Pulse Survey Results

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Hosts: From the Shared Services and Outsourcing Institute

Date/Time: April 25, 2013 | 11:00am ET

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Event Overview

Stan Lepeak, global research director, KPMG LLP Management Consulting
Cliff Justice, U.S. leader, Shared Services and Outsourcing Advisory
Bob Cecil, principal, Shared Services and Outsourcing Advisory


KPMG released findings from its 1Q13 Global Sourcing Advisory Pulse survey in this webcast. The quarterly Pulse survey -- targeting leading business and information technology service providers and KPMG's global business services leadership and consultants -- queries those on the "front lines" of the shared services, outsourcing, and third party business and IT services markets.


The findings provide a holistic and comprehensive view of market trends, including quantitative and qualitative gauges on the current and projected state of the global business services markets. The result is real-world insights into:

  • Demand and adoption trends for shared services and third-party business and IT services
  • Drivers for service delivery improvement efforts
  • Macro global business services trends
  • Impact of current economic conditions on global sourcing efforts


What makes the KPMG Pulse Survey data different from that presented in the press, from analyst firms, from industry conferences and from other advisory firms? No hearsay, no third-party data. You'll gain "on-the-streets" insights into when, where and how to invest to improve the chance of greater success.

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1st Quarter 2013 KPMG Sourcing Advisory Global Pulse Survey Results

Shared Services and Outsourcing Institute | April 25, 2013
This survey, based on market activity from January through March 2013, discusses trends in the use of outsourcing, shared services, offshoring and other global business service del...