Webcast: KPMG Sourcing Advisory 2nd Quarter 2012 Pulse Survey Results

Event Overview

Presenters:
Cliff Justice, U.S. leader, Shared Services and Outsourcing Advisory

Ron Walker, principal, Shared Services and Outsourcing Advisory

Stan Lepeak, global research director, KPMG LLP Management Consulting

Description: In this webcast, KPMG released findings from its 2Q12 Global Sourcing Advisory Pulse survey. The quarterly Pulse survey -- targeting leading business and information technology service providers and KPMG's global business services leadership and consultants -- queries those on the "frontlines" of the shared services, outsourcing, and third-party business and IT services markets.

This edition covers April through June 2012.

Findings include a holistic and comprehensive view of market trends, including quantitative and qualitative gauges on the current and projected state of global business services markets.

The result is real-world insights into:

• Demand and adoption trends for shared services and third-party business and IT services
• Drivers for service delivery improvement efforts
• Top drivers and challenges for global business services efforts
• Trends in global sourcing

What makes the KPMG Pulse Survey data different from that presented in the press, from analyst firms, from industry conferences and from other advisory firms? No hearsay, no third-party data. You'll gain "on-the-streets" insights into when, where and how to invest to improve the chance of greater success.

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