Global Sourcing as the Enabler of the Extended Global Enterprise

Outsourcing buyers are increasing focus on what is the best model for their back and front office service delivery models, regardless of the shores involved. To compete effectively in today's global economy, they are utilizing multiple service delivery locations and models.

The challenge has become how to define a sourcing agenda that incorporates an optimal global services delivery mix to meet an organization’s needs.

Equally important is how to manage and evolve this model over time in response to changing organizational needs, economic conditions, and service provider and delivery location capabilities.