KPMG Advisory Services for Shared Services and Outsourcing

KPMG is the world’s largest and most comprehensive advisor on shared services and outsourcing, offering market-leading data and sourcing management technology together with broad, global transformational capabilities.

Our Shared Services and Outsourcing Advisory practice has ranked among the top four IAOP "The World’s Best Outsourcing Advisors"^® since the list's inception in 2009.

IAOP rankings are based on applications covering various criteria, including customer feedback, approach to sourcing, management team, size of practice and global presence.

Learn more about KPMG's Shared Services and Outsourcing Advisory Practice

KPMG offers relevant insights on how you can drive improvement further into your organization.

Take your Outsourcing Journey from Cost Savings to Value Creation
Today's leaders aim to improve productivity not only within a business function, but also by breaking down silos and integrating processes among business units and across geographies.

Ever-Moving Targets: The New Portfolio Approach to Global Integration Never Rests
Competencies, processes, systems and people can align with your business and change on a dime.

Drive to the Top: The Journey, Lessons, and Standards of Global Business Services 
KPMG research indicates shared services can be a driver of efficiencies, value and fresh ideas across your entire organization.

The Death of Outsourcing
The outsourcing and business service industry is about to go through a change like never before.

Get more insight about Service Delivery Strategies

Ensuring the intended benefits are realized from a third-party outsourcing relationship or from an internal shared services organization is a critical function and often one of the most neglected. KPMG can help.

Services Portfolio Management

Transforming governance organizations from transactional vendor managers into value‑adding portfolio managers.

Governance

Maximizing the efficiency and effectiveness of an outsourcing and/or shared services model at any point in the  life cycle through design, implementation and optimization of governance models.

Governance Technology Implementation

Securing the right governance technology from selection through post-implementation support.

Managed Governance

Easing the burden of non-core governance functions to enable more strategic decision making.

Get more insight on Service Provider Governance

Cliff Justice

U.S. Leader, KPMG Shared Services

and Outsourcing Advisory

cjustice@kpmg.com

+1 713 319 2781

Shamus Rae

Partner, KPMG Management Consulting

Shamus.Rae@KPMG.co.uk

+44 20 7694 3056

KPMG keeps constant watch on the changing state of the global business services market.

Pulse Surveys

Trending from the "front lines" of the shared services, outsourcing, and third party business and IT services markets. 

Service Provider Performance and Satisfaction Studies

Investigations into organizations’ satisfaction with their outsourcing service providers.

Global Business Services Maturity

Inteviews of Global 500 and FORTUNE 1000 companies that excel at leveraging shared services, outsourcing, and internal resources across their organizations.

KPMG's Shared Services and Outsourcing Institute's ever-growing collection of publications includes articles, webcasts, podcasts, and commentary on the Advice Worth Keeping blog.

View all our Institutes content on shared services, outsourcing, and global business services.