4th Quarter 2012 KPMG Sourcing Advisory Global Pulse Survey Results

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Jan. 24, 2013

Based on market activity from October through December 2012, the 4Q12 Pulse survey report provides insights into trends in end-user organizations' usage of Global Business Services (GBS) and makes projections and predictions for 2013.

The learnings are gleaned from KPMG firms' advisors, who work closely with end-user organizations that are actively exploring or undertaking shared services, outsourcing, offshore and other service delivery initiatives. Leading global business and IT service providers are polled as well.

Topics explored include:

  • GBS demand and adoption trends
  • Drivers for GBS delivery improvement efforts
  • Top business and sourcing trends and predictions for 2013
  • Update on global sourcing
  • Outsourcing deal pricing, service provider profitability and scope


Read 4th Quarter 2012 KPMG Sourcing Advisory Global Pulse Survey Results


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Listen to the webcast recording
These results were first revealed in a webcast on Jan. 24, 2013.

Read KPMG Global IT-BPO Outsourcing Deal Analysis 2012

Learn more about KPMG Sourcing Advisory Pulse surveys

Recommend  (1 user recommendation)


  Jay Hul said: 2/1/2013 12:07:18 PM

This is fantastic. When do you plan on releasing your Q4 deal analysis powerpoint?

  Stan Lepeak said: 3/6/2013 10:23:39 AM

Jay - contact me if you'd like a copy of the PowerPoint.

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